Category Archives: Payments

Why cash on delivery still exists in major markets

Given the explosive growth of global eCommerce, it can be easy to overlook the fact that effectively selling in a lot of major markets around the world requires a robust “cash on delivery (COD)” infrastructure.  Say again?  Yes, I’m talking … Continue reading

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Filed under Local, Payments

Is the next phase of loyalty marketing a bitcoin enabled Starbucks card?

If you’ve been looking at the numbers on prepaid cards in the US, you may have had to do a double take on the fact that we’re expecting 5% of retail spend (around $200 billion) to go through prepaid this … Continue reading

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Filed under Local, Mobile, Payments, Social

What the hell does “mining for bitcoins” really mean?

So where do bitcoins come from?  If you’ve been paying attention, you have probably heard that people can “mine” for bitcoins… almost as if you were deep in a mine covered in dirt searching for gold.  Most people just stop there, but if … Continue reading

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Filed under Payments, Product Innovation

Blurring Boundaries with Bitcoin

Being a savvy global merchant today requires a truly local approach to payments and conversion, but take a step back and this is far from the optimal scenario.  In a fully connected world, why should merchants have to maintain such … Continue reading

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Filed under Local, Payments

Widen your payment options and stop being so damn US centric

When thinking about a consumer’s decision to engage and advocate around a brand, it is easy to forget the value that the same consumer places on the brands that he or she will use to make the ultimate purchase.  There’s … Continue reading

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Filed under Local, Payments

Did tapping your phone to pay just get easier?

Is the promise of using your phone to make purchases finally here?  Besides using the Starbucks app to get wired on coffee, has something fundamentally changed to allow people to legitimately leave their wallets at home for good?  Well, if … Continue reading

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Filed under Local, Mobile, Payments, Product Innovation

Do “paying for meals and drinks” apps actually pay off?

About two months ago, OpenTable launched a pilot program here in San Francisco allowing customers to not only book a table, but also to pay for their meal directly from their phone. Customers see their bill populate on their phone … Continue reading

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Filed under Local, Payments

So what is it about Square and Stripe that makes them so interesting?…

Of all the payments companies that non-payments people talk about, Square and Stripe  always seem to be top of mind.  So what exactly is it that makes them so interesting? Before I jump into an analysis on what does and does … Continue reading

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Filed under Payments, Product Marketing

Social + payments does not always mean Social Commerce

The difficult part about monetizing social or finding a way to drive revenue through social is that there really isn’t a compelling reason for me to buy something that one of my friends buys… unless I happen to be looking … Continue reading

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Filed under Big Data, Payments

Alternative payment types – More than just a cultural choice.

As companies move more aggressively into new global markets, there is a natural progression to think about alternative payment types to help improve conversion rates and customer satisfaction.  I’m not talking about PayPal, but rather bank-based payment options that are … Continue reading

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Filed under Local, Payments