Tag Archives: Product Innovation

Why cash on delivery still exists in major markets

Given the explosive growth of global eCommerce, it can be easy to overlook the fact that effectively selling in a lot of major markets around the world requires a robust “cash on delivery (COD)” infrastructure.  Say again?  Yes, I’m talking … Continue reading

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Filed under Local, Payments

What the hell does “mining for bitcoins” really mean?

So where do bitcoins come from?  If you’ve been paying attention, you have probably heard that people can “mine” for bitcoins… almost as if you were deep in a mine covered in dirt searching for gold.  Most people just stop there, but if … Continue reading

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Filed under Payments, Product Innovation

Did tapping your phone to pay just get easier?

Is the promise of using your phone to make purchases finally here?  Besides using the Starbucks app to get wired on coffee, has something fundamentally changed to allow people to legitimately leave their wallets at home for good?  Well, if … Continue reading

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Filed under Local, Mobile, Payments, Product Innovation

Social + payments does not always mean Social Commerce

The difficult part about monetizing social or finding a way to drive revenue through social is that there really isn’t a compelling reason for me to buy something that one of my friends buys… unless I happen to be looking … Continue reading

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Filed under Big Data, Payments

Business Intelligence Tools to Understand External Online Data

If there’s all this great information in big data, why do we have such a hard time getting to the part with the deep business insights? One issue is related to getting a better handle on influence.  But it’s also … Continue reading

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Filed under Business Development, Corporate Social Media, Product Innovation

Can we unlock insights in big data using influence?

For the last couple posts, I have focused a lot of energy into trying to illustrate the power of influence on engagement strategies.  With so many voices contributing content, how can we focus on the conversations which are going to … Continue reading

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Filed under Corporate Social Media, Product Innovation

How Fast Can You Move?

Yesterday, after the Oscars, the general news media from CNN to the New York Times began speculating on the way that micro-media like Twitter could change the way that national broadcasts are produced. Richard Robbins, the director of social innovation … Continue reading

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Filed under Corporate Social Media, PR and Communications, Product Innovation

Listen. We want to help you sell more.

For most of our clients, social media is a no-brainer. Let’s face it. Even the mom-and-pop deli below the office has a Twitter and Facebook page. But what is scary is that companies with millions/billions in revenue, multiple locations and … Continue reading

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Filed under Corporate Social Media, Product Innovation

Insights that are Bigger than 140 Characters.

A fundamental part of the strategies that we implement for clients include a listening analysis or audit that takes a baseline of all the social media conversations that are taking place across over half a billion sources of user generated … Continue reading

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Filed under Corporate Social Media

Measuring Social Media… Meaningfully

One of the reasons that I like reading white papers by the Altimeter Group is that the papers typically have a concise and implentable method to the madness.  For most of the clients that I work with, we are seeing an often … Continue reading

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Filed under Corporate Social Media